Privacy Policy

Last updated: June 26, 2026

Introduction

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or engage our services. We are committed to safeguarding your privacy and handling your data responsibly in accordance with applicable United Kingdom data protection legislation.

Information We Collect

Information You Provide Directly

When you submit enquiries through our contact forms, we collect:

• Full name
• Email address
• Service selection preferences
• Any additional information you choose to provide in message fields

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide requested information about our services
• To communicate with you regarding consultations, viewings, and service delivery
• To improve our website functionality and user experience
• To analyse website traffic and usage patterns
• To comply with legal obligations

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you voluntarily submit your information through our forms
• Legitimate interests: To improve our services and website functionality
• Contractual necessity: To fulfil service agreements

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in website hosting or email communications, under strict confidentiality agreements
• When required by law or to comply with legal processes
• To protect our rights, property, or safety, or that of others

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Enquiry data is typically retained for three years unless you request earlier deletion.

Your Rights

Under UK data protection law, you have the following rights:

• Right to access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Request limitation of how we use your data
• Right to data portability: Request transfer of your data to another service
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw previously given consent

To exercise these rights, contact us at [email protected]

Cookies

Our website uses cookies to enhance your browsing experience. Please refer to our separate Cookie Policy for detailed information about the cookies we use and how to manage your preferences.

Security Measures

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be indicated by a revised "Last updated" date at the top of this page. We encourage you to review this policy regularly.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

47 Darley Street, Bradford, West Yorkshire BD1 3HN, United Kingdom

Email: [email protected]