GDPR Compliance Statement

Last updated: June 26, 2026

Our Commitment to Data Protection

We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018. This statement outlines how we comply with data protection principles and safeguard your rights.

Data Controller Information

For the purposes of data protection legislation, the data controller is:

prime-basin
47 Darley Street
Bradford, West Yorkshire BD1 3HN
United Kingdom

Lawful Basis for Processing

We process personal data only when we have a lawful basis to do so. The legal bases we rely on include:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
• Legal obligation: Processing is necessary for us to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests or those of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests

Data Protection Principles

We adhere to the following principles when processing your personal data:

• Processed lawfully, fairly, and transparently
• Collected for specified, explicit, and legitimate purposes
• Adequate, relevant, and limited to what is necessary
• Accurate and kept up to date
• Kept only as long as necessary
• Processed securely with appropriate technical and organisational measures

Your GDPR Rights

Right to Be Informed

You have the right to clear, transparent information about how we use your personal data. This information is provided through our Privacy Policy and this GDPR statement.

Right of Access

You have the right to request access to your personal data. This enables you to receive a copy of the data we hold about you and verify that we are processing it lawfully.

Right to Rectification

You have the right to request correction of incomplete or inaccurate personal data we hold about you.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, including when:

• The data is no longer necessary for the purpose it was collected
• You withdraw consent and there is no other legal ground for processing
• You object to processing and there are no overriding legitimate grounds
• The data has been unlawfully processed

Right to Restrict Processing

You have the right to request restriction of processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object

You have the right to object to processing of your personal data where we are relying on legitimate interests or performing a task in the public interest.

Rights Related to Automated Decision Making

We do not use automated decision-making or profiling systems. Any decisions regarding our services involve human review.

Exercising Your Rights

To exercise any of your data protection rights, please contact us at [email protected]. We will respond to your request within one month, though this may be extended by two additional months for complex requests.

You will not have to pay a fee to access your personal data or exercise your other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the Information Commissioner's Office within 72 hours of becoming aware of the breach.

International Data Transfers

We do not routinely transfer personal data outside the United Kingdom. If we need to do so, we will ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.

Data Protection Officer

For questions about our data protection practices or to exercise your rights, contact us at [email protected].

Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Telephone: 0303 123 1113
Website: www.ico.org.uk

Changes to This Statement

We may update this GDPR compliance statement from time to time to reflect changes in our practices or legal obligations. Please review this page periodically for updates.